Treat Unity Support ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Please don't send medical details through this website
Our website forms and email are not secure channels for health information. Please do not include your HIV or STI status, test results, diagnoses, or other private medical details in a contact form, volunteer form, or email. If you need testing, care, or support, call us at (813) 252-9771 or visit one of our offices.
This policy covers our website only. It does not describe how we handle information in the course of providing testing, care, or other services in person.
Information we collect
Information you give us
- Contact form: your name, email address, the topic you choose, and your message.
- Volunteer form: your name, email address, and what you tell us about yourself.
- Newsletter sign-up: your email address.
- Donations: processed by Zeffy (see "Donations" below).
Information collected automatically
When you visit, our website and our service providers may collect technical information such as your IP address, browser type, device, the pages you view, and how you arrived at our site. This is collected through cookies and similar technologies.
How we use your information
We use the information we collect to:
- respond to your questions and requests;
- coordinate volunteers and events;
- send newsletters and updates, if you have signed up;
- process and acknowledge donations;
- keep our website secure, working properly, and easy to use; and
- meet our legal obligations.
Donations
Donations made through our website are processed by Zeffy, a third-party donation platform. Your payment details are entered on Zeffy's secure form and are not stored on our website. Zeffy's own privacy policy applies to the information you give them. We may receive your name, email address, and donation amount so we can thank you and send a receipt.
Who we share information with
We do not sell or rent your personal information. We share it only with:
- service providers who help us run the website and communicate with you, such as web hosting, email delivery, analytics, newsletter, and donation services (including Zeffy), who may use it only to provide those services to us; and
- authorities or other parties when the law requires it, or when necessary to protect someone's safety or rights.
Cookies and analytics
Cookies are small files stored on your device. We use them to make the site work and to understand how visitors use it. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected.
Email and newsletters
If you subscribe to our updates, you can unsubscribe at any time using the link in any email, or by contacting us.
Security and retention
We use reasonable safeguards to protect your information, but no website or email system can be guaranteed completely secure. We keep information only as long as we need it for the purposes above or as the law requires.
Your choices
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Contact us using the details below and we will respond as soon as we reasonably can.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, please contact us and we will delete it.
Links to other websites
Our site may link to other websites. We are not responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Treat Unity Support 7303 N Nebraska Ave, Tampa, FL 33604 Phone: (813) 252-9771 Email: monica.herrera@tus-inc.org